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Huntswood Recruitment (May 2024): Open Jobs/Vacancies Application

Huntswood Recruitment (May 2024): Open Jobs/Vacancies Application.

Huntswood Recruitment (May 2024): Open Jobs/Vacancies Application

Jobs in Banking, Financial Services, Jobs at Huntswood

We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience

Open Jobs/Vacancies Application

    1. Sales Team Leader – Umhlanga
    2. Outbound Sales Advisor – Cape Town
    3. Mobilisation and Change Co-Ordinator UK – Umhlanga
    4. Claims Advisor – Durban

Sales Team Leader – Umhlanga

Job Description

  • Leading and mentoring a Team of +15 advisers.
  • Ensuring performance targets are met in line with contractual targets.
  • Supporting, coaching, developing advisers to ensure they are achieving KPI’s.
  • Promoting and fostering a healthy, happy workplace in line with Huntswood’s values.
  • Ensuring routine day to day task are carried out to ensure successful achievement of targets.

 Minimum Requirements 

  • Minimum qualification of Matric/NQF 4
  • Solid experience as a Team Manager in Outbound Cold Calling Sales.
  • Previous experience in Energy focused campaigns an added bonus.

Skills Required 

  • Planning
  • Leadership
  • Analytical
  • Conflict resolution
  • Strong communication

Outbound Sales Advisor – Cape Town

Job Responsibilities:

  • Register customer information.
  • Explain to customers the offer and the product benefits.
  • Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
  • Build good rapport with your customer so you are able to better engage them.
  • Act as a brand ambassador of our client

Job Required Requirements:

  • Grade 12 or a relevant equivalent qualification
  • Min 12 months outbound/ Inbound sales experience (local / international)

Skills Required:

  • Excellent verbal communication
  • Soft Skills
  • Sales Ability (comfortable with handling objections, building rapport, needs analysis)
  • Customer centricity
  • Attention to detail, so the conversation is correctly captured and actioned.
  • Ability to multitask.

Preferred Skills:

  • Advanced sales experience

Mobilisation and Change Co-Ordinator UK – Umhlanga

Job Responsibilities:

  • End to end management of mobilisation projects
  • Collaborating with project stakeholders to ensure all requirements are delivered on time and to budget for clients and HW.
  • Maintain and utilise project governance to track delivery and monitor project progress making sure this is updated regularly and accurately. For example: business requirements, meeting minutes, action log, RAIDD log.
  • Define project scope and determine which stakeholders need to be included in mobilisation planning so that the right people are involved at the right time and avoiding scope creep.
  • Determine critical path milestones to support prioritisation of project activities tracking risks and issues to resolution
  • Govern and chair project, mobilisation meetings with senior business stakeholders
  • Ensure required standards are met to ensure high quality project delivery.
  • Execute delivery in line with business agreement and provide project support through to project closure.
  • Produce regular insight into Mobilisation, Change, Training and Comms delivery plans, in line with the overall team strategic approach.

Job Requirements:

  • Essential: Minimum 1 year project management experience
  • Essential: Experienced in Client Engagement
  • Essential: Contact centre experience
  • Strong Stakeholder Management Skills
  • Data Analysis, identifying root cause and opportunity for improvement.

Skills Required:

  • Verbal and written communication skills
  • Articulation
  • Conflict management
  • Microsoft office

Claims Advisor – Durban

Job Requirements

  • National Senior Certificate (Grade 12)
  • Clear Credit and Criminal record
  • 1- 2 years’ experience in Insurance Claims (Local or International)
  • Proven experience in the insurance space
  • Proven track record of high performance
  • Excellent command and use of English, both written and Verbal
  • Attention to detail.
  • Strong analytical and numeric skills

Required Skills

  • Assisting customers with their insurance claims.
  • Handling customer enquiries via email and telephonically.
  • Proactively identify issues and problems before they arise.
  • Assist with escalated calls and complaints in line with procedures.
  • Providing world class customer service to international clients.
  • Working with various parts of the business to resolve issues

 Preferred Skills

  • RE 5
  • FAIS

Required Knowledge

  • Computer literate

Method of Application

Interested and qualified applicants are requested to click on the link below and fill out the online application form. Any applications received after the closing date shall not be accepted.

Huntswood Recruitment (May 2024): Open Jobs/Vacancies Application

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